NIO Logo Created with sketchtool.

NIO Service

NIO Service

NIO Service redefines the car possession and maintenance experience, providing a one-stop solution for solving all of your car servicing related worries. The NIO Cloud system will actively identify your needs and provide services that go beyond expectations.

Service Express

nio service nio service

The NIO Roadside Service Specialists will provide vehicle valet service. Your to-be-serviced-car will be picked up and sent back at your door.

nio service

Lifetime free quality assurance.

No time or mileage limits. Every ES8 owner can enjoy free quality assurance services for the duration of the ES8’s lifetime.

nio service

Regular Maintenance

We will remind you when it is time for routine maintenance. This service includes over 100 different inspections and fast-moving-parts replacement. For car owners that purchase the Worry-free Services Plan, free maintenance is covered for 60,000 km mileage.

nio service

Lifetime free roadside assistance

No time or mileage limits. Every ES8 comes with 24-hour roadside assistance for the duration of the vehicle’s lifetime. Wherever you are, we are always by your side.

Service Center nio service Service Center Service Center Service Center

 

Service Center

NIO-Certified professional technicians can provide vehicle repair and maintenance with NIO-tailored standard service procedure. A simple click on NIO APP, your time will be freed. Yet service status can be monitored via your phone. We use genuine spare parts to ensure the ES8’s safety, reliability and performance.

Service Mobile nio service

Service Mobile

For basic repair and maintenance requests, the Service Mobile vehicle will come to rescue and saving your efforts.

Service Mobile Service Mobile Service Mobile

Ownership Benefits

The initial NIO vehicle owner can enjoy free quality assurance, roadside assistance, and car connectivity services for the duration of the vehicle’s lifetime.

 

Lifetime free quality assurance
No time or mileage limits

 

Lifetime free roadside assistance
No time or mileage limits

 

Lifetime free car connectivity services
8GB cellular data per month